Emphasis on Service Means Steady Growth for Ohio Locating Business

The Underground Detective started as a side venture for a plumbing firm and now employs 20 people at five different locations across the country
Emphasis on Service Means Steady Growth for Ohio Locating Business
James Marcum is a technician for The Underground Detective based in Cincinnati. With no margin for error in the utility locating business, a new employee can expect to begin with extensive training, which includes getting caught up on various safety requirements. “It’s a nine-month to yearlong process before they’re out there on their own," says company president Rob Harris.

It can take up to a year before a new employee at The Underground Detective is ready to take on a job solo. That’s because for the Cincinnati-based utility locating firm, providing quality service is the top priority. It’s also the reason the business has grown slowly — yet...

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