Shrinking Staff, Adding Services Allows Contractor to Grow Company

California contractor finds success through careful growth and shifting service priorities to more trenchless

Shrinking Staff, Adding Services Allows Contractor to Grow Company

Ramon Ramirez oversees the digging of an access pit to locate an old clay pipe outside an apartment complex in Oakland, California. 

At its peak growth, Ray Ramirez’s company had 12 technicians — but in 2018, they reached milestone revenue with less than half that number.

“One of the reasons I decided to keep fewer technicians is because it’s easier to manage the technicians, and it’s easier to...

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