Examining the 60/40 Problem in Service Work

Back to the E-Newsletter Archive Plus, NASSCO's new Drain Cleaning Certification Program provides standardized methodology.

07.21.2026

Traditional excavation, vacuum excavation, trenching, directional drilling and boring, bursting and tunneling news for industry leaders

NASSCO's New Drain Cleaning Certification Program Provides Standardized Methodology

NASSCO recently launched its Drain Cleaning Certification Program, a self-paced online course for small contractors. Read more

The 5 Must-Haves for a Vacuum Truck Rental

Here’s the essential checklist that will help you more easily find and rent the equipment you need, when you need it. Read more

Sponsored by: Joe Johnson Equipment, Inc.

Examining the 60/40 Problem in Service Work

Many service company owners have the same blind spot. They hire technicians, set a billing rate, stay busy, and wonder why the margins never show up. The answer is almost always the same: They've never truly reckoned with the 60/40 problem. Read more

Cover Story: Alabama Company Protecting Utilities With Practical Precision

Smith Industrial Services expanded across seven states by emphasizing people, technology and training to meet demand for safer, more precise digging. Read more

50-Plus Tri-Con Tools. More Options. More Control.

Choose from 50-plus Tri-Con parts built to expand compatibility across your setup. Adapt to varying ground conditions, tool requirements, and job demands without slowing your crew. Read more

Sponsored by: Melfred Borzall, Inc.