Is Your Approach to After-Hours Calls Hurting Business?

Back to the E-Newsletter Archive When drain and sewer emergencies hit after hours, the business that answers live is usually the one that gets the job.

09.29.2026

Traditional excavation, vacuum excavation, trenching, directional drilling and boring, bursting and tunneling news for industry leaders

Applications Open for NASTT No-Dig Show Municipal & Public Utility Scholarship

Municipal and utility employees with limited training funds can now apply for NASTT’s No-Dig Show Municipal & Public Utility Scholarship. Read more

50-Plus Tri-Con Tools. More Options. More Control.

Choose from 50-plus Tri-Con parts built to expand compatibility across your setup. Adapt to varying ground conditions, tool requirements, and job demands without slowing your crew. Read more

Sponsored by: Melfred Borzall, Inc.

Is Your Approach to After-Hours Calls Hurting Business?

When drain and sewer emergencies hit after hours, the business that answers live is usually the one that gets the job. Read more

News About RJ Underground, Multi Parts Solutions, Manitou North America and Vermeer

In this month's industry news update, catch up on the latest acquisitions, promotions and company milestones. Read more

The Latest Products - September/October 2026

Discover cutting-edge products, technologies and solutions shaping the industry. Read more

“Growth doesn't automatically solve your problems. More often than not, it just hands you a much more expensive set of headaches.”

From the article: How to Overcome the Pains of Business Growth

Boombox

Boombox

YOU SHOULD READ

Repairing and replacing underground waterlines without disturbing sidewalks

Dig Different

YOU SHOULD WATCH

I drilled into a basement

Anchor Bros

YOU SHOULD USE

Rig drill provides more power with less noise

Dig Different

YOU SHOULD LEARN

Advance your wastewater career: WEQ Fair 2026 Education Program

Dig Different

FROM THE ARCHIVES

Tips for proper care for excavator buckets

Dig Different

Better company cooperation through clear communication

Dig Different

The power of gratitude: How recognition boosts retention and culture

Dig Different

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