The Return Visit Begins at the First Service Call

Back to the E-Newsletter Archive A thorough recordkeeping process is vital for service calls that require another trip.

10.20.2026

Traditional excavation, vacuum excavation, trenching, directional drilling and boring, bursting and tunneling news for industry leaders

How Small Improvements Create Big Workplace Impact

Here are some practical ways to foster incremental innovation at work, turning small improvements into lasting growth. Read more

The Return Visit Begins at the First Service Call

A thorough recordkeeping process is vital for service calls that require another trip. Read more

How One Crew Handles Remote Utility Work in Texas

XIT Communications works across 20 rural Texas counties. With all that driving, there isn’t time to waste on unreliable equipment or lackluster dealership support. That’s why they choose Vermeer. Read more

Sponsored by: Vermeer Corporation

Take the Time for Employee Safety

Safety training is an investment in your people and your organization’s success. Read more

Product Focus: Pipe and Sewer Management: Installation, Inspection and Trenchless Repairs

Explore the latest products, technologies, and solutions driving the industry forward. Read more

“Some days, you just have to put your head down, solve the problem in front of you, and keep going. But being resilient also means knowing when it’s time for something to change.”

From the article: How to Recognize Burnout in the Trades