Online ExclusivesEmphasis on Service Means Steady Growth for Ohio Locating Business

Emphasis on Service Means Steady Growth for Ohio Locating Business

The Underground Detective started as a side venture for a plumbing firm and now employs 20 people at five different locations across the country
  • By Kyle Rogers
  • June 22, 2015
Emphasis on Service Means Steady Growth for Ohio Locating Business
Emphasis on Service Means Steady Growth for Ohio Locating Business Emphasis on Service Means Steady Growth for Ohio Locating Business Emphasis on Service Means Steady Growth for Ohio Locating Business

Filed Under

MALA GeoScience USA, Inc. Radiodetection Corporation Subsite Electronics Vivax-Metrotech Corp. Prototek Goldak, Inc. RIDGID VACMASTERS Location and Leak Detection Locator Driver Safety Safety Education/Training Employee Training Training Business Growth Excavation Ground-Penetrating Radar Customer Education Trenching

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Emphasis on Service Means Steady Growth for Ohio Locating Business
James Marcum is a technician for The Underground Detective based in Cincinnati. With no margin for error in the utility locating business, a new employee can expect to begin with extensive training, which includes getting caught up on various safety requirements. “It’s a nine-month to yearlong process before they’re out there on their own," says company president Rob Harris.

It can take up to a year before a new employee at The Underground Detective is ready to take on a job solo. That’s because for the Cincinnati-based utility locating firm, providing quality service is the top priority. It’s also the reason the business has grown slowly — yet...

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