A strong dealer support network combined with a safe and reliable product are yielding satisfied customers and increased revenue for Texas First Rentals, sister company to Holt Cat, one of the largest Caterpillar dealers in the U.S. At Texas First, you can rent the Cat equipment you’ve always trusted for your toughest jobs — plus a whole lot more: equipment from Genie, JLG, Sullair, Wacker, LayMor, Vermeer and other top-notch manufacturers including Vac-Tron Equipment. 

Project challenge

It can be tough to find the perfect vacuum excavator and industrial vacuum equipment to add to the rental fleet. “The most important factors in determining what fleet we bought was the relationship we have with our dealer support network and the fact that we can utilize one model and maintain a commonality of parts,” says Colin Martin, district manager of Texas First.

Solution

“We started buying the Vac-Tron machine when we initially started the company back in 2015. It’s a product that appears across all our stores, we have about 15 stores across the state of Texas,” Martin says.

Michael Rutledge, outside sales rep, adds, “The best advantage for us to be carrying Vac-Tron is our competitors don’t; so we have the upper edge. So, for an outside sales rep, it’s an absolute winner. The hydrovac is simpler and safer to use than the conventional excavator.”

Results

Supplying Vac-Tron equipment means happy customers and happy company owners. “I hear probably weekly that our customers are very satisfied with the product. At this current location, there are three customers that currently use these Vac-Tron’s monthly; some even use them long-term on a three- to six-month basis,” Rutledge says.

“I would recommend these machines to others just for the ease of use, ease of maintenance, service ability concerns and the return on investment,” Martin says.

“The rental return on investment is how we are opening our doors everyday and closing them at the end of the day. I think this product is really making that bottom line more effective,” Rutledge adds. 

Check out the full video interview with Texas First Rentals here. For more information on Vac-Tron Equipment and its full fleet of vacuum excavators, please visit www.vactron.com or call 352-728-2222.