Nobody wants to deal with unhappy, difficult or angry customers. However, in most cases the company representative taking an angry call is...
Business
Displaying results 851-867 of 975
Online Exclusives
Financial Planning Will Help You Leave the Sewers and Enjoy Retirement
How soon should you start thinking about retirement?It’s never too soon – even if yesterday was your very first day on the...
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Keep Your Drain Cleaning Business in Good Financial Health
Leslie is the owner of a drain cleaning company, a business she inherited from her father. Back in the day, her father...
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Positive Feedback
Customers adopting water efficiency practices and conservation programs from the East Bay Municipal Utility District enabled water usage to remain flat for...
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How Do You Sell the Portable Sanitation Industry?
“You can have everything in life you want, if you will just help enough other people get what they want.” These are...
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Pumper Wants to Pick Your Brain at WWETT
Every February, Al Kenney looks forward to attending another Water & Wastewater Equipment, Treatment & Transport show (formerly the Pumper & Cleaner...
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Drain Cleaner Creates His Own Destiny
During the economic woes of 2008, right when he bought Drain Line Services in Louisville, Ky., Steve Dabney says he held on...
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Small Business Client Retention Tips
Drawing in new customers while holding onto existing clientele is a constant — and growing — challenge for any business, but there are...
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Production Levels, Wages at All-Time High in Shales
Wages for oil and gas professionals reached a record high in March, according to a Rigzone analysis of data from the U.S....
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First Time’s A Charm
Goodyear Engineered Products Yellow Gorilla nitrile rubber multipurpose hose from Veyance Technologies is certainly not a new product, but according to Karina...
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Time To Reinvest?
If you’ve been in business a while and are beginning to see a steady profit, it may be tempting to think you...
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Crane Helps Tackle Seemingly Impossible Job
In early 2014, during a cold and rainy opening ceremony, the assembled team of contractors tasked with dismantling the 78-year-old Florida Citrus...
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Time To Reinvest?
If you’ve been in business a while and are beginning to see a steady profit, it may be tempting to think you...
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Change Your Ways
The late comedian Rodney Dangerfield won popularity with the catchphrase “I get no respect.” But it’s no laughing matter when you’re the...
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Don’t Miss Anything
Lots of folks tell me they read Pumper cover to cover. They say the magazine hangs around the office, where the crew...
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Budgeting for Infiltration and Inflow: The St. Louis Solution
How do you budget for infiltration and inflow? Not an easy question to answer because I&I is linked to so many other...
Videos
Tried-and-True Grouting Solution Compliments Trenchless Technologies
Stop leaks. Stabilize soil. Control groundwater. Don Rigby of Avanti International tells you what Avanti does better than any other grouting solution...









