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Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview can be a great tool. Here’s how it works. Most interviews include some form of tour, even if the tour is just a quick stroll around the office area. Handle that tour correctly and you might learn a lot more than you ever imagined about a candidate’s motivations, interests and fit for your business. For example, years ago I was in charge of manufacturing. My boss had just finished interviewing a candidate for a management position and
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