Business

The best mentors create employees who can think critically, solve problems, and take initiative without being overbearing

Employee theft may not be pleasant to think about, but it can strike any business, making vigilance imperative

Forget gimmicks and flashy deals — the secret to customer loyalty is showing up, following through, and treating people like they matter

Here are some strategies for keeping and sharing knowledge of an aging workforce

Thirteen rock-solid ways to keep your customers coming back

An important part of employee retention is creating incentives that keep workers motivated long-term

When employees feel valued, supported, and part of a bigger mission, they’re more likely to stay, grow, and help your business thrive

Winning the trades talent war today means ditching old hiring habits, embracing proactive recruiting, and building a company people don’t want to leave

A business coach with first-hand experience as a contractor can help guide you down the right path