Standard operating procedures, or SOPs, are the backbone of safe, consistent and efficient utility contracting operations. They define how work gets done, reduce...
Business
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Bridging the Divide Between Owner and Employee
In the trades, it’s easy for a quiet divide to form.Owners are thinking about payroll, insurance, scheduling, customer retention, equipment costs, and...
Editorial
4 Unintended Consequences of a Mis-Hire
Businesses are currently facing one of the most severe employee engagement crises in history. Burnout, dissatisfaction, transactional mindsets and a global political...
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Hiring Habits That Will Hold Your Crew Together
Once you’ve grown past five employees, winging it stops working. You cannot keep eyes on everything yourself, and you cannot personally train...
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The True Value of a Trade Show Goes Beyond Collecting Business Leads
After a dozen trade shows, you start to notice a pattern.You return home and the next morning hits. Your back aches from...
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Master Your Craft: Business Books You Should Read to Learn and Improve
In many trades, utility contracting included, when someone with years of experience buys a business of their own, you often hear them say...
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How to Stay Professional During a Bad Day on the Job
Every tradesperson knows this kind of day.
The schedule is already packed. The first job runs long. A part is missing. The customer...
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Implementing a Standard Costing System
In today's competitive business landscape, achieving operational efficiency and maximizing profitability is crucial for long-term success.
To optimize resource allocation, control costs, and...
Editorial
Bringing Fun to the Workplace
When most people think about work, “fun” probably isn’t the first word that comes to mind. Deadlines, meetings and spreadsheets? Sure. But...
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Take Advantage of an AI Assist in Your Business
Many tradespeople would rather spend their day in the field than in the office. They’re doers, and they’re needed out on the...
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AI Adoption Is Outpacing Your Company's Guidelines
There’s a common refrain employees hear these days: “AI isn’t coming for your job. It’s the person who understands AI who will...
Editorial
12 Drama-Free Ideas for Holding People Accountable
Most of us have been there. A deadline whooshes by, a teammate consistently shows up late to meetings or someone just isn’t...
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Better Company Cooperation Through Clear Communication
Ever had that moment when a project or task seemed crystal clear during a meeting, only to find out weeks later that...
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How to Raise Your Prices Without Losing Customers
No business owner wakes up excited to raise prices. For many, it feels uncomfortable, risky, and even a little personal. You worry...
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Why Sales Is Just Good Service in the Trades
Bring up “sales” in the trades and then prepare yourself for the barrage of “I’m not a salesman,” “I’m not going to...
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Low-Cost Ways to Enhance Your Company's Sustainability Efforts
Sustainability used to sound like something only large companies could achieve. But, as 2026 approaches, a transformation is happening across the construction industry. Small and mid-size...
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Putting Together the Best Possible Team for Your Company
You took the entrepreneurial leap and it turned out to be the most rewarding (if exhausting) decision you’ve ever made.
There is nothing...








