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Editorial
Keep the Customers Calling
Well, here we are, already nearing the end of the first quarter of 2023. This year is flying by, and if you...
Editorial
Keep Service Fatigue From Dragging Down Your Customer Service
Does it feel like no matter how hard you try to please your customers, it isn’t enough? Are you in charge of...
Editorial
Not Conforming to the Norm Helps Company Grow
From performance reviews for field workers and reading assignments for all employees to guerilla marketing tactics and an on-site bookstore to a...
Online Exclusives
How to Secure Financing and Unlock Your Growth Potential
Do you have your eye on a new hydroexcavation truck to replace an over-the-hill model in your fleet? Are you outgrowing your...
Online Exclusives
Vacuum Excavator Announcements Shine at WWETT Show
One company went bigger and another went a little bit smaller when it came to new vacuum truck announcements at the 2023...
Online Exclusives
How to Avoid Penalties When Using AI for Marketing Content
We are seeing AI technology appear in more areas of our everyday lives.Self-driving cars are getting more attention. Our phones can respond...
Online Exclusives
Normalizing Deviant Safety Practices Is an Accident Waiting To Happen
In January 1986 a significant and tragic event happened that was completely preventable. The space shuttle Challenger exploded 73 seconds after taking...
Online Exclusives
News About Vortex, Doosan, McElroy and Engine & Accessory Inc.
Vortex appoints Matt Timberlake to new roleVortex has appointed Matt Timberlake to the newly created role of senior vice president of shared...
Online Exclusives
How to Get Customer Reviews in Real Time
There’s no question that online customer reviews should be an essential part of any contractor's marketing efforts. In fact, experts say that...
Online Exclusives
Why You Should Prioritize Employee Retention
To understand why you should prioritize employee retention, you only need to look at the numbers. The United States has lost six...
Online Exclusives
Improve Your Vendor Relations With These Tips
One of the most important parts of running a company is finding a good vendor who can supply you with materials, equipment...
Online Exclusives
Ask the Exhibitors: Why WWETT?
Veteran businesses of the wastewater and environmental services industries tend also to be annual exhibitors at the WWETT Show, and there are...
Online Exclusives
CIPP Training Opportunities Available in February
The North American Society for Trenchless Technology (NASTT) is offering educational opportunities about CIPP lining in February.
From 1 to 2:30 p.m. EST...
Online Exclusives
Why Mental Health Is the New Frontier in Job Safety
Psychological safety is the new frontier in the field of occupational health and safety (OH&S), according to Kim MacDonald, founder and CEO...




















