How a Simple Thank-You Is Good for Business

Show your gratitude to employees and customers, and reap the benefits of more revenue and a happier crew

If you’re grateful but don’t take the time to tell anyone, does it count? Maybe, but it’s a bit like clapping with one hand. You know you’re doing it, but does anyone else? Probably not.

When shown appropriately, gratitude has tremendous power in the world of small...

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