You've heard the phrase, “time is money.” In a service industry, that is often true in a very literal way. We can...
Business
Displaying results 341-357 of 980
Online Exclusives
3 Questions to Ask When an Employee Makes a Mistake
No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...
Online Exclusives
5 Keys to Becoming an Industry Disruptor
Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their industry...
Editorial
8 Ways to Secure Top Talent Without Offering More Salary
Hiring in the utility construction industry has been challenging for a long time. Even through the pandemic, many companies were looking to add employees...
Online Exclusives
Keys to Effective Communication for Project Leaders
A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...
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Are Problems Brewing in the Family Business?
Anyone in a family business knows that according to many statistics, the chance of the business surviving declines with each handoff to...
Online Exclusives
How to Handle a Good Employee Quitting
We often spend more time with our work family than our real family. I use the word “family” because we end up...
Online Exclusives
Gaining Control Over the Fear That is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
Editorial
Finding a Better Solution to Construction Fleet Physical Security Integration
For construction firms with significant fleet vehicle and equipment assets needing to be protected from theft or vandalism, fully integrating the latest...
Editorial
Do Employees Deserve Praise Just for Doing Their Job?
Do you ever feel like there is way too much appreciation shown in your workplace? If you said no, you’re not alone....
Online Exclusives
Tax Tips for Contractors
Tax season is here and contractors need to start working on properly filing for their business.Contracting businesses have a lot of moving...
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Controlling Group Health Care Costs in Your Business
For small-business owners, there are obvious advantages to providing decent employee health benefits. Among those advantages: improved employee morale, potentially fewer sick...
Online Exclusives
The Downside to Being an 'Expert'
There’s a fascinating concept called knowledge blindness. Once you are an expert at something, you can’t imagine what it is like to...
Online Exclusives
Focus Marketing Efforts Through Platforms You Own
When Facebook told businesses it was all about getting “likes,” we put our efforts into getting “likes.” We thought the cards we...
Online Exclusives
Effective Customer Service Starts by Following the Golden Rule
When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the...
Editorial
4 Questions to Answer on Your Website for a Dramatic Booking Increase
When someone visits your utility company’s website because they have a problem that needs to be fixed, they’re looking for the answers...
Editorial
Preparing Your Company for a Future Without You
Imagine this scenario: A contractor named Charlie runs a successful business in his hometown. Everything operates smoothly until Charlie passes away unexpectedly,...



