Online Exclusives What’s Your Customer’s Pain Point? No one likes being talked down to, especially your customers. Learn what other hot-button issues could make customers run to your competitor. July 24, 2014
Online Exclusives Got Clogs? 15 Must-Have Drain Cleaning Powerhouses Make your competitors drool, and become a drain cleaning master with these cable machines and jetters. July 24, 2014
Online Exclusives Storage Tank Sandblasting 101 An oil services and repair company owner explains how storage tank sandblasting saves oilfield companies money, time and labor. July 24, 2014
Online Exclusives Triple Play! Plumbing Pro Scores With 3 Handy Tools Proper tools can make or break a job. Learn what a Boston drain cleaner uses to stay on top of the toughest clogs. July 23, 2014
Videos How Does a Massive 15-Year Cross-Bore Project Begin? Watch! Phoenix contractor taking on big cleaning and cross-bore projects across the West July 23, 2014
Online Exclusives Detroit Pauses Water Shutoffs Amidst Harsh Criticism An effort to collect on unpaid water bills throws the Detroit Water and Sewerage Department into the international spotlight. July 23, 2014
Online Exclusives 3 Myths About Drain Cleaning Do you assume because you’ve been doing something since you started your drain cleaning business that it’s the right way? Think again. July 23, 2014
Online Exclusives Wastewater Treatment Technology Added to Landfill Superfund Site The EPA announces the addition of secondary treatment at a superfund site to target 1,4-dioxane. July 23, 2014
Online Exclusives Tulare Celebrates 25 Years of Converting Waste to Energy The City of Tulare wanted to harness biogas at its wastewater treatment plant. The solution came in the form of a floating gas collection cover. July 22, 2014
Online Exclusives 7 Easy Ways to Deal With Difficult Customers If you know a client is lying or behaving badly, suck it up and fire them. Dig into these 7 easy ways to manage those hard-to-handle customers. July 22, 2014
Online Exclusives Financial Planning Will Help You Leave the Sewers and Enjoy Retirement It’s never too soon – or too late – to form a strategy and start saving for retirement. July 21, 2014
Online Exclusives Michigan Contractor Cleans Poe Lock Manholes and Drainage System Michigan contractor battles ice and bitter cold while cleaning the Poe Lock manholes and underfloor drainage system. July 21, 2014
Online Exclusives Video Teaches New Equipment Operators about Vacuum Excavation Safety The simplicity of vacuum excavation often leads to improper use with new operators. July 21, 2014