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Dignity Part Two Web
Homeowners want to flush and forget. They want the feeling that you’ve done a good job and have treated them right, and they want to know that you haven’t cheated or short-changed them.
In part one of this series, we discussed ways to enhance a client’s perception of value and dignity of the onsite installer. Now, let’s look at exactly how to provide value to that client.Of course, you should be on time and keep your appointments as scheduled, and you should always take advantage of an opportunity to educate the homeowner. Also, act professionally no matter what part of the job you’re doing.The problem? Value is subjective. Each homeowner will decide which aspects of you and your business are important to him or her. That could include the way you act, how
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