Wisconsin’s Elexco has built up a reputation for taking on challenging jobs many other companies might pass up
After returning home, Wisconsin contractor launches his own company and brings needed services to keep it growing.
It’s important to take a proactive approach since unsatisfied customers are more likely to leave a review without any prompting than satisfied ones
Dealing with customers means soft skills like listening need to be honed just as you would technical skills practiced in the field. Here are some tips.
Staying on top of the latest marketing trends like social media engagement is important, but it doesn’t amount to much if you don’t stay focused on some core business tenets
Don’t shy away from the attention to detail in job quote as it will factor into your company being hired by the customer or not.
Many companies respond to customer expectations that they’ll be able to handle a wide array of problems
Collecting and responding to customer reviews will help boost your company’s recognition and profits
If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.
Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be
