Many operators cringe at the thought of conducting plant tours. Images of 100 third-graders running amok around dangerous equipment race through their heads. Or maybe worse, skeptical ratepayers show up with odor complaints.Either way, plant tours can be a source of anxiety. But the reality is you can enjoy plant tours and embrace the opportunity to forward your cause. A large percentage of average folks have little or no idea what goes on at a treatment facility, so the element of surprise works in your favor.The key is preparation. Your first consideration is the safety of your group. Second, you
