If you just happened to pop in at the Willis Wastewater Treatment Plant, the team would not object to giving you a tour.That’s because the plant and the grounds are always in tip-top shape, thanks to the hard work of Gretchen Baldwin, chief operator. The grass is mowed, the equipment clean, the floor spotless, everything painted. In the words of Arthur Faiello, public works and utilities director for this south Texas city of 6,000, “We’re always tour-ready.”While some plants want to spend as little as possible, that’s not the approach at Willis, Faiello says. He believes that since the city has
