Cleaning Contractor Builds Reputation On Bringing Value To Clients

Baltimore Mr. Rooter franchisee uses accounting savvy and marketing smarts to build his business and keep customers happy.
Cleaning Contractor Builds Reputation On Bringing Value To Clients
Mr. Rooter Plumbing of Greater Baltimore apprentice Kevin Dolan, owner Jamie Smith and excavation team leader George Murray (operating excavator) excavate a residential lateral line that has been damaged by roots.

Jamie Smith brought an unusual background to his Mr. Rooter franchise in Baltimore.

His license is in accounting, not the pipe trades. And the business is actually Smith’s second career – or maybe even third, depending on how you count it.

The 45-year-old isn’t a plumber by...

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