In the skilled trades industry, where the focus is often on technical skills and physical endurance, soft skills are sometimes overlooked. However, these non-technical skills are crucial for the success of any construction project.
Hard skills are the technical knowledge and training required for a specific job or project; this would include your trenchless pipe repair know-how. Soft skills are more general abilities, such as adaptability and problem solving, that are useful in any job — and everyday life.
Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well-developed soft
