In northern Minnesota, Dale Wicklund crafted a Frankenstein pumping bus that’s served him well for 20 years.

Pumpers who provide great service and give back to their communities get a sense of personal satisfaction and build a positive business reputation.

The liquid waste industry may benefit by setting aside one day every year to inform customers and the general public about the importance of proper septic system maintenance.

When pumpers want to show off their latest service vehicle, they bring it to us for the Classy Truck feature.

Tips galore can be found inside this issue to help you run a tighter ship and build more profits.

It’s fun to reflect on the past 35 years of Pumper magazine, but it’s even more intriguing to think about where the wastewater industry will be 35 years from now.

Tragedies resulting from neglected septic tanks beg the question: Can we do more to educate homeowners about the importance of maintenance?

Failing to meet basic service standards is to risk losing a customer, not catching an environmental hazard or worse.

Stories in this month’s issue include a great example of public sector/private business cooperation and uncovering an unfortunate septic tank maintenance solution.