Today's leadership strategies are stepping away from self-serving approaches and shifting focus towards the holistic growth and wellbeing of individuals. Brian Hess, president...
Entries Tagged Small Business
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Think Rightsizing Rather Than Downsizing For Your Business
During seasons of economic uncertainty, business owners must sometimes make difficult decisions about their workforce. In some cases, this might mean putting...
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Use Positive Management Strategies to Make Your Employees Feel Valued
Do your employees feel like they matter? In other words, do they feel valued by and connected to their managers and coworkers,...
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How Your Business Can Avoid Workers' Compensation Fraud
Workers’ compensation provides an important safety net for employees and business owners alike. In a nutshell, a good workers’ comp policy ensures...
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Stop Being the Roadblock to Your Own Business Success
When you think about your competition, you probably think about the business down the road that has outbid you a time or...
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Make Sure Reality Meets Customer Expectations
Here’s a personal story that showcases the importance of setting as well as meeting customer expectations in your business.
My family recently went...
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How to Increase Loyalty and Retain Long-Term Customers
The goal of home-service companies is to get the phone to ring. We can calculate the cost to get the phone to...
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Revolutionize Recruitment by Turning Ex-Employees Into Brand Ambassadors
In the seemingly neverending struggle to find quality employees in one of the tightest and most competitive labor markets in recent memory,...
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Secrets for Recruiting and Retaining Top Talent
Even though jobless claims started ticking up this summer, the U.S. unemployment rate remained well below 4% while millions of open positions...
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How to Secure Financing and Unlock Your Growth Potential
Do you have your eye on a new hydroexcavation truck to replace an over-the-hill model in your fleet? Are you outgrowing your...
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How to Avoid Penalties When Using AI for Marketing Content
We are seeing AI technology appear in more areas of our everyday lives.Self-driving cars are getting more attention. Our phones can respond...
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How to Get Customer Reviews in Real Time
There’s no question that online customer reviews should be an essential part of any contractor's marketing efforts. In fact, experts say that...
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Why You Should Prioritize Employee Retention
To understand why you should prioritize employee retention, you only need to look at the numbers. The United States has lost six...
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Improve Your Vendor Relations With These Tips
One of the most important parts of running a company is finding a good vendor who can supply you with materials, equipment...


















