Few workplaces are total negativity-free zones. Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all too often, managers go into denial mode when they encounter such behavior. They either don’t know how to confront the problem or figure that it’s just impossible to change peoples’ behavior and thus soldier on, which only makes other employees resentful about the lack of action. Or perhaps the problem employee is, ironically enough, a top performer, which gives the manager little motivation to confront the issues at hand.
The end result? Good
