Last month brought another strong lineup of industry coverage, expert insights and practical strategies from across the underground construction and vacuum excavation sectors. To help readers stay caught up, we’re rounding up some of the most-read online stories from July on Dig Different.

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5. Can Your Business Run Without You for a Week?
Stepping away for a summer vacation is the ultimate test of whether your business relies on sustainable systems or your constant presence. Learn how delegating key tasks and empowering team leaders can help you unplug while positioning your company for long-term growth.

4. NASSCO's New Drain Cleaning Certification Program Provides Standardized Methodology
NASSCO’s new Drain Cleaning Certification Program provides small contractors with a self-paced online course to master industry standards. By establishing clear performance baselines, this credential ensures highly technical sewer cleaning operations are completed safely and effectively to protect underground infrastructure.

3. Examining the 60/40 Problem in Service Work
Many service company owners struggle with thin margins because they fail to account for the reality that field technicians lose 40% of their workday to non-billable tasks like drive time and prep. In this online article, read about how to optimize your dispatch routing and adjust your flat-rate pricing model to absorb these inevitable inefficiencies.

2. Why 811 Alone Isn’t Enough for Excavation Safety
The 811 system is facing strain from surging infrastructure projects, processing nearly 265 million transmissions last year alone. As the locating industry calls for systemic reform, read the essential steps your crew must take to ensure safe excavation while waiting on overwhelmed utility markouts.

1. Alabama Company Protecting Utilities With Practical Precision
From early adoption of CCTV pipe inspection to operating a fleet of more than 50 hydrovacs, Smith Industrial Services has spent five decades mastering precision and nondestructive excavation. In this month's top article, learn how this Mobile, Alabama-based powerhouse grew from 10 employees to 500 by prioritizing cross-training and hands-on leadership to navigate complex infrastructure projects.

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