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Editorial
A Recipe for Successful Customer Care
Peter Drucker famously writes in The Practice of Management that the purpose of a business is to create and keep a customer....
Editorial
Using HDD, a South Florida Contractor Puts in a New Pipeline Under Budget
At the risk of having millions of gallons of sewage dumped within the city, officials in Miami Beach, Florida, knew they needed...
Editorial
Deadly and Avoidable Danger
It can happen in an instant: A metal drill bit taps an electric utility line and deadly current arcs through the equipment,...
Editorial
Happenings - April 2018
CALENDAR
April 21-26
World Tunnel Congress (WTC), Dubai World Trade Centre, Dubai, United Arab Emirates. Visit www.wtc2018.ae
May 22-24
National Utility Contractors Association (NUCA)
Washington Summit, Holiday...
Editorial
Providing a Long Reach
With the growing need to excavate without damaging underground utilities and pipelines, more contractors are turning to hydroexcavation. However, operators can be...
Editorial
Pipe bursting effective in sandy soil, high water table
Problem: The city of Seymour, Indiana, lies about 10 feet lower than the land around it. Therefore, any work at depths greater than...
Editorial
Tunneling Company Uses Technology to Continue Growth
Ernie and Chris Romero believe in two things: making customers happy and having a strong family-relationship.
The brothers have been accomplishing both of...
Editorial
Tools for Growing
Darrin Black has parlayed his one-man shop into a company with eight locations in West Texas on the strength of one basic...
Editorial
Tips for Maintaining Pneumatic Piercing Tools
When it comes to extending the life of any tools and equipment used in construction, the importance of regular maintenance cannot be...
Editorial
Talking Tough
The first three months of 2018 have already come and gone, and the busy season is gearing up for the industry. Are...
Online Exclusives
Figuring Out an Invoicing Process Could Reduce Headaches
I recently discovered a longtime client was two invoices behind in paying me. This had never happened with this particular company before,...
Online Exclusives
NASSCO Announces New Executive Director
After an extensive, nationwide search, the executive board of the National Association of Sewer Service Companies (NASSCO) announced the appointment of Sheila...
Online Exclusives
Preventing Tool Theft on the Job Site
According to some insurance companies, tool theft on construction sites cost over a million dollars each year. But, the National Equipment Registry...
Videos
Training and Safety are the Keys to Success
Jose M Moraga, owner of J. Moraga Construction, started his company as a one-man show in 2006, but has grown significantly since...
Online Exclusives
News Briefs: Florida Utilities Company Cited by OSHA for Trenching Hazards
OSHA cited Florida-based Jax Utilities Management Inc. for exposing employees to trenching hazards and issued $271,606 in proposed penalties. OSHA made the...
Online Exclusives
Office Tasks to Finish Before Busy Season Arrives
We have been talking about planning for your season recently, and as a small-business owner, you know that a lot of things...



















