Dump Body Manufacturer Adds New Customer Support Positions

DuraClass is pleased to introduce new Customer Service Manager Chad Hester. Hester began his career with DuraClass as a product engineer in 1999, and was promoted to Engineering Manager in 2003. Most recently he has been working with TBEI/DuraClass as project manager for corporate-level new product development.In Hester’s new role, he will oversee the newly formed DuraClass Customer Service department, which will include all body/parts quoting, order entry, technical services and warranty processing.“We are excited to have Chad leading our Customer Service department here at DuraClass,” said Steve McDonough, DuraClass general manager. “Chad’s experience with DuraClass products and Distributors is