Blah, Blah, Blah: The Art Of Communication

Let’s face it: Just about everyone believes they’re an effective communicator. But as the famous playwright George Bernard Shaw once noted, the single biggest problem with communication is the illusion that it actually occurred.If you think this is an amusing overstatement, stop for a minute to recall the most recent department meeting you sat (or slept) through. Or the brain-numbing presentation you heard at the last professional seminar you attended. Or the confusing impromptu sit-down you had with a few engineers down the hall or with colleagues out in the field. An honest analysis reveals a hard truth: Good communication