Certification and continuing education are vital to maintain professional — and personal — standards for the industry. Are the minimum standards enough?

Don’t let your septic pumping and installation business get lost among the competition. Here are three simple ways you can stand out.

It's been 15 years since the U.S. EPA did a comprehensive study on the impact of additives in septic tanks. A more recent study helps, but perhaps it's time for some fresh facts.

No one likes being talked down to, especially your customers. Learn what other hot-button issues could make customers run to your competitor.

A written outline explaining your professional qualifications and scope of services will help build understanding and good customer relationships.