Entries Tagged Small Business

Exit interviews are often used to find out why departing employees flew the coop. Business professor John Sullivan proposes a better strategy:...

Two years into business, Nor-Cal Pipeline Services of West Sacramento, California, got hired as a subcontractor on massive multimillion-dollar project that required...

As a business owner, when you start making plans for the coming year, it’s important to step back and take a long,...

As business owners, we often associate an improvement in customer experience with an increase in cost.We think of airline tickets and the...

Dalton Coveyou has not been in business long, having founded his company Hotshots Drain Cleaning of Petoskey, Michigan, only a year ago,...

There’s no need to beat around the bush: 2020 has been a rough year for pretty much everyone. And it’s not over...

Hiring has never been simple. In 2019, the employment rate was at an all-time high and top candidates were able to negotiate...

These days, we’re all sort of culturally conditioned to believe we have to be all things to all people. And when you’re...

The Greek philosopher Heraclitus once observed that the only thing that is constant is change. That’s particularly true in today’s business world,...

Business owners typically take a lot of pride in their independence, their autonomy and their ability to get things done — and...

Your company’s trademark is its brand name. You’ve worked hard to establish your brand, so how can you protect it from infringement? Gary...

No matter what your plans were for your business at the start of 2020, none of us could have guessed what this...

The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a company need...

Each year, companies waste time and money on training that doesn’t deliver what the people who paid for it thought it would....