Small Business Articles

Before you can even attempt to give clients the solution they’re seeking, you have to be a company they’re willing to contact in the first place

Even if a customer’s complaint is largely unfounded, you have to tread carefully because of the power and visibility of an angry online review. Take some lessons from the author’s personal story.

Most people approach life from either a perspective of “abundance” or “scarcity.” The category you fall under can greatly impact your company.

The final part of this series on conducting a SWOT analysis for your business takes a look at the final two items you examine after determining your business’ strengths and weaknesses

Assertiveness doesn’t come naturally to everyone, but these tips will help you communicate like a leader.

Putting blind trust in an insurance agent and not thoroughly checking out plan specifics once put the author’s family business on the hook for a $20,000 end-of-the-year policy adjustment. Here are some lessons to keep in mind for your own business insurance.

As 2020 winds down, now is a good time to assess your marketing practices and what you want to accomplish in that area in 2021

You can better manage the daily barrage of tasks by decluttering your brainpan

Here’s a look at assessing the first two items when conducting a thorough SWOT analysis of your company’s operations

Establishing a solid strategy for passing on your business — whether it’s staying within the family or transitioning to a different owner — can only be accomplished by doing some planning well ahead of time

You’re likely already competing against enough legitimate companies in your service area for visibility on internet business listings and don’t want your ranking position further hurt by spam. Here’s what you can do about it.

Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews

When you’re hesitant to buy new equipment outright, a rental-purchase option can help you meet your immediate needs while reducing the amount of risk you take on