Entries Tagged Small Business

Advances in tool technology are happening at a rapid pace, and that brings the opportunity to buy new tools more frequently than...

There was a time when Chad Porter, the owner of West Coast Hydrovac Services in suburban Vancouver, British Columbia, used to make...

New Year’s resolutions almost always fail. And most of the time, it’s because we don’t eliminate the barriers to our success. We might...

My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor. Our customer...

As a new year dawns, many small-business owners are making plans, adjusting strategies, and resolving to be as productive and as efficient...

What’s the best way to make an informed, analytical decision about the future of your business, whether it’s to add a new...

As the year comes to a close, we take a look at some of the most popular stories on www.digdifferent.com. If you...

Do you ever come up with your best responses an hour after a conversation has ended? Do you ever say to yourself...

Business insurance is a complicated subject for even veteran business owners. Its complexity gets exacerbated because we don’t trade in it every...

It’s been a heck of a year. You’re probably tired. And the last thing you want to think about is what’s next....

If you’ve ever felt overwhelmed by the never-ending onslaught of tasks and to-dos that accumulate with mind-numbing frequency every day, Steve Willis...

In my previous article, I explored the SWOT analysis grid, a widely used business tool that helps entrepreneurs make big decisions in an...

Many business owners today simply do not adequately plan their succession. Reasons for procrastination vary and include not wanting to leave or...

In most markets, the competition is hot. Even if you’re investing in SEO, PPC, and Local Service Ads (LSAs), it can be...