Company’s Offerings Continue to Grow as Customers' Needs Increase

Virginia contractor moves beyond plumbing and drain cleaning, adding hydroexcavation to be a one-stop shop for his customers.
Company’s Offerings Continue to Grow as Customers' Needs Increase
Jacinto Tzoc (left) and Frank Ward pack up the hydroexcavator after completing a job in Richmond.

A small business doesn’t successfully grow its services for almost four decades without doing something right. Next year, Wayne Norman will celebrate 40 years for his Virginia company — Capital City Services. How has he succeeded? By doing things right.

“He is a no-nonsense,...

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