Business

In an employment environment where risk management is absolutely vital, documenting employee discipline has become a critical task in protecting an organization....

You can’t help but smile when people tell you how much they appreciate your business’ services. By the same token, it’s rough...

Vacation. Sick time. Holidays. Personal days. If you offer some or all of these to your employees, it can be dizzying to...

So much depends on what pops up on a screen when a potential customer types your name or company name into a...

Trust is an invaluable commodity for any business owner. You likely won’t have any customers if people don’t trust you to follow...

Over the past several years, Adrian Halter has worked with OSY Rentals and Rival Hydrovac in western Canada to create a unique...

Thirty states have legalized medical marijuana and nine of those have also legalized it for recreational use. This has caused confusion for...

As his trucks rumble across the tundra of eastern Ontario, Kris Norris doesn’t see risk or cost — he sees potential. “Every...

Over the past year, you’ve been courting and cultivating potential new customers. After submitting a handful of proposals, at last a call...

When it comes to marketing, the emphasis is often placed on acquiring new customers. But keeping existing customers invested in your business...

We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...

Cultivating a company image can be tricky and using unscripted, unfiltered video of workers on the job — colorful language included —...

The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...

A business’ website is everything from a 24/7 customer support center to a sales and marketing tool. Websites make a company discoverable...

Change can be scary for anyone, but both contractors featured in this issue overcame those fears in order to grow their companies. Dana...

The website www.manta.com conducted a survey of 1,960 small-business owners in 2017, and 34 percent of those surveyed said they don’t have a retirement...

If you’re grateful but don’t take the time to tell anyone, does it count? Maybe, but it’s a bit like clapping with...