Utility lines for electricity, phone, cable TV and many others are increasingly being buried underground, making repairs to water pipelines more and...
Entries Tagged Communication
Online Exclusives
Ambitious Tunneling Project Saves Nature Preserve
It would have been easy to trench in a new gravity sewer line, replacing the failing pipe in the heart of New...
Editorial
Five Tips for Building a Solid Team
Owning a pipeline rehabilitation and inspection business can be fun and rewarding. I have been involved in building — or helping build...
Online Exclusives
Blah, Blah, Blah: The Art Of Communication
Let’s face it: Just about everyone believes they’re an effective communicator. But as the famous playwright George Bernard Shaw once noted, the...
Online Exclusives
10 Commandments of Municipal Crisis Control
A pipe breaks. A sewer overflows. A project goes over budget. The media smells a story — they want answers, and they...
Online Exclusives
Communications, Respect Help Collection Teams Succeed
“Keep the group in the loop.” That’s the motto of the Evansville, Ind., collections team and it assures that everyone knows what...
Online Exclusives
Frost Gone Wild: Wisconsin Utilities Hit Hard by Abnormal Winter
Cold, frost and frozen pipes are an annual occurrence in Wisconsin. But even in the land of the Frozen Tundra, this year’s...











