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Dalton Coveyou has not been in business long, having founded his company Hotshots Drain Cleaning of Petoskey, Michigan, only a year ago,...

Most people are told at an early age that if they have nothing nice to say, they should say nothing at all....

These days, we’re all sort of culturally conditioned to believe we have to be all things to all people. And when you’re...

After I graduated college, I got an entry-level job at a manufacturing plant. I lifted and carried heavy things all day. Even...

From the moment you acquire a piece of heavy equipment to the moment you sell it, one thing must remain at the...

Equipment maintenance is never a trivial matter, but when it comes to directional drilling, it perhaps carries a bit of extra weight. That’s...

No matter what your plans were for your business at the start of 2020, none of us could have guessed what this...

Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.But all...

Owning a business and worrying only about operating it successfully might be enough for many people. Yet when Tom Mullen purchased North...

There are many problems that can be solved through better communication. Teams that communicate well together tend to be more productive and find...

Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...

Many owners of both small and large family businesses are reluctant to undertake succession planning and end up doing so as a...

Editor’s Note: This article is being republished with permission from the National Utility Contractors Association’s Utility Contractor magazine. For more information, visit...

With some machines, a consistent regimen of preventive maintenance is critical. Oil needs to be changed out and components need to be...

Soil type plays a big role in contractors’ ability to accurately locate underground utilities in advance of an excavation job. For example, ground-penetrating...

Say that you’ve kicked the tires on a few new machines and think you may be ready to buy. Three equipment management...

Google makes changes to its algorithm over 500 times a year. And every one of those changes can have an impact on...

Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

No one enjoys conflict and confrontation. We all want to be liked and accepted, and very few of us enjoy hurting people’s...