Online Exclusives

Carl Helt always expects Helt Plumbing crews to remove their shoes before entering customers’ homes.“We’ve built our hard-earned reputation by treating customers...

Fresh flowers, solar-powered lighted walkways, complimentary toiletries — how do you make your special events customers feel extra special? Perhaps you pamper...

The 2014 WJTA-IMCA (WaterJet Technology Association-Industrial & Municipal Cleaning Association) Expo will be held October 14-15 in an exciting new venue —...

Vaxteel ST Series one-compartment 1/4-inch carbon steel vacuum tanks from LMT are designed for nonhazardous septic service, wastewater hauling, oil and gas...

It is the time of the year to remind everyone to prepare nominations for the next National Association of Wastewater Technicians (NAWT)...

The Tennessee Onsite Wastewater Association (TOWA) has a diverse membership that President Bob O’Dette says helps build broad consensus on ways to...

In January 2012, I was asked to serve on an expert panel to review available science on the pollutant removal performance of...

For about two decades, Rob Davis has been talking about septic systems to “cottagers,” the Canadian term for people with seasonal vacation...

This feature in Pumper reports noteworthy conversations that take place at the Pumper Discussion Forum, an online forum for industry professionals found...

If you’ve been in business a while and are beginning to see a steady profit, it may be tempting to think you...

Pollution limits set by the U.S. Environmental Protection Agency (EPA) aimed at cleaning up the Chesapeake Bay watershed are being fought by...

Starting about a decade ago, septic service companies in southeast Florida got hit with one situation after another that negatively impacted their...

The late comedian Rodney Dangerfield won popularity with the catchphrase “I get no respect.” But it’s no laughing matter when you’re the...

Adapting to challenging conditions comes with the territory for many septic service contractors. That’s especially true for Al Kenney, the on-site manager...

Lots of folks tell me they read Pumper cover to cover. They say the magazine hangs around the office, where the crew...

General Pipe Cleaner’s Root 66, a sectional cable power drain cleaner designed to clear practically any inside or rooftop drain, uses 5/8-...

How do you budget for infiltration and inflow? Not an easy question to answer because I&I is linked to so many other...

Anyone working in treatment, processing or industrial manufacturing has heard catchphrases such as: “Safety starts with me!” or “Everyone is a safety...

Four Baldwin Filters employees were recently presented the CLARCOR Achievement Award for outstanding achievement. Rosario Castillo, Diane Karstens, Michael Von Seggern and...