Drain Cleaner Takes on Additional Services After Learning From Other Pros and Sees Company Grow

Seattle contractor builds a new company with better customer service and higher profitability after learning from others

Drain Cleaner Takes on Additional Services After Learning From Other Pros and Sees Company Grow

Bob Oates, owner of Bob Oates Sewer Rooter in Seattle, founded the company in 2006.

Bob Oates can divide his four decades in drain cleaning into two distinct chapters. One covers his days as a competent but somewhat narrow-minded contractor with an outdated business model. The second chronicles his emergence as a businessman with clearly defined goals for boosting...

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