Entries Tagged Customer Service

This feature in Pumper reports noteworthy conversations that take place at the Pumper Discussion Forum, an online forum for industry professionals found...

Most pumpers will be hitting their stride soon, working earlier mornings and later evenings to satisfy the avalanche of service calls the...

If you’ve been in the portable sanitation industry for more than, say, an hour, you know customers’ perceptions are slightly jilted when...

In part one of this series, we discussed ways to enhance a client’s perception of value and dignity of the onsite installer....

Cold, frost and frozen pipes are an annual occurrence in Wisconsin. But even in the land of the Frozen Tundra, this year’s...

There’s a lot of industry humor in the onsite line of work. The one that I like best is, “The more it...

This feature in Pumper reports noteworthy conversations that take place at the Pumper Discussion Forum, an online forum for industry professionals found...