Customer Service Articles

Six easy ways you and your team can pull in and keep customers long-term

Customer support and technology can come together to help keep that phone ringing with more work

Customers will quickly make a judgment based solely on your appearance, no matter how capable you are

Eliminating wasteful, unwise marketing spend is key to helping prevent decreased leads and sales

Mason Private Locating doesn’t like to offer customers empty promises

PowerVac prides itself on being able to provide a solution to customers and handle all facets of the job without relying on subcontractors

If you’ve decided it’s time to move on from your company, be sure you’re not making any of these miscues that can affect how much value you get out of a sale

Mistakes on a job are never fun and can be costly, but as long as you learn from them, you’re moving in the right direction

Here’s a look back on some of what contractors shared in the pages of Dig Different magazine in the past year

With countless avenues available for people to communicate with your business, it can be challenging to keep up with all the messages and questions. But ignoring isn’t an option if you want to attract and retain customers.

Wisconsin’s Elexco has built up a reputation for taking on challenging jobs many other companies might pass up

After returning home, Wisconsin contractor launches his own company and brings needed services to keep it growing.